FAQ | Uplinks VPN
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FAQ
FAQs might help you with some questions, before your purchasing.
Do I need to download and install any Apps in order to use Uplinks VPN service?
No, not necessarily. Uplinks IKEv2 protocol VPN is natively supported by all the latest OS platform, including iOS, iPadOS, macOS, Windows 10, Android 11. Just took couple minutes to fill the settings by following our tutorial and you are good to go.
Which server is best for me?
Uplinks system provides an array of low latency servers around the world. Pick an area entrance server that closes to you may be the best choice in most cases. Or, if you want to unblock some GEO restricted service, pick the entry point located in the designated area. Uplinks will optimize the route for you.
Why IKEv2 sends all network traffic over VPN connection?
Sending all network traffic over VPN, is the only secure way to protect your identity. Otherwise, you're taking the risks of exposing your real IP address. The access speed to some local sites can become slower. We are constantly working on improving the network speed in all situations.
How can I use Uplinks VPN if my device doesn't support IKEv2?
If your device OS doesn't support IKEv2 natively, you can download and install Uplinks VPN app for Android 4+ or clinet for Windows as an alternative to use Uplinks IKEv2 VPN.
How to use Uplinks VPN on Harmony OS of Huawei mobile?
Harmony OS of Huawei mobile is generally compatible with Android App,you can try Uplinks VPN App for Android 4+ version.
How do I cancel my subscription?
Please login first, and under your Dashboard, click Subscription Change - Cancel Subscription button. You can cancel your subscription by anytime. All service feature will remain available to you, till the end of the period of your current subscription.
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